Shipping policy

Roasted to order

We roast to order. Your coffee should leave our roastery no more than 36 hours after it's roasted, so it reaches you at its peak.

Shipping

We currently ship within the United States. Orders ship via the carrier and service you select at checkout. Transit times are estimates provided by the carrier and aren't guaranteed. If you need your coffee sooner, contact us and we'll do our best to upgrade your shipping; we may send an invoice for the difference in cost.

Addresses

Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an incorrect address entered by the customer, but we'll help however we can if something goes wrong.

Lost or stolen packages

Once a package is marked delivered by the carrier, it's out of our hands — but if it doesn't show up, email us and we'll work with you and the carrier to resolve it.